FAQs

Products

Where and how are they made?
Is there a way I can touch the products?
I want to learn more about the products
I'm allergic to a certain metal or stone, will this be a problem with your jewelry?
Are the products made of pure silver?
Are the products offered online different from those available at the store?
Is there a limit on online purchase?
What if an item I have ordered is out of stock?
How do I take care of my Miras silver jewelry products?
Do you offer customized orders?
How do I place an order for customized items?
Is there after-sales service for Miras' jewelry?

Delivery

International Shipping

Shipping

Will Miras deliver to me?
When will I receive my order?
I don't know where my order is!
How does the cash-on-delivery mode work?

Returns & Exchanges

Can I return my jewelry?
Help! I got the wrong product.
Where should I drop off my return?

Billing

What can I do if my payment is declined?
What forms of payment do you accept?

Order Questions

I want to make changes to my order, how do I do that?
I want to use multiple promo codes at checkout?